Accessibility Statement

At Cafa Ticket, we're committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards.

Last updated: December 19, 2024

Our Commitment

We believe that everyone should have equal access to our event ticketing platform, regardless of ability. Our commitment to accessibility means:

  • Providing an inclusive experience for all users
  • Following web accessibility best practices and standards
  • Regularly testing our platform with assistive technologies
  • Training our team on accessibility principles
  • Actively seeking and implementing user feedback

Accessibility Features

Visual Accessibility

  • •High contrast color schemes for better readability
  • •Scalable text that works with browser zoom up to 200%
  • •Clear visual indicators for interactive elements
  • •Alternative text for all images and graphics
  • •Color is not used as the only means of conveying information

Keyboard Navigation

  • •Full keyboard navigation support throughout the site
  • •Visible focus indicators for all interactive elements
  • •Logical tab order following content flow
  • •Skip navigation links to bypass repetitive content
  • •Keyboard shortcuts documented where applicable

Audio & Visual Content

  • •Text alternatives for non-text content
  • •Captions and transcripts for video content
  • •Visual alerts for important audio notifications
  • •No auto-playing audio that cannot be controlled
  • •Clear heading structure for screen readers

Interactive Elements

  • •Sufficient target sizes for touch and click interactions
  • •Clear and descriptive link text
  • •Form labels properly associated with inputs
  • •Error messages that are clear and actionable
  • •Timeout warnings with options to extend time

Standards & Compliance

WCAG 2.1 Level AA

We strive to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA standards.

Screen Reader Compatible

Tested with popular screen readers including JAWS, NVDA, and VoiceOver.

Responsive Design

Fully responsive layout that works across devices and screen sizes.

Semantic HTML

Proper use of HTML5 semantic elements for better structure and navigation.

We Welcome Your Feedback

Report Accessibility Issues

If you experience any difficulty accessing any part of our website or have suggestions for improvement, please let us know. We take your feedback seriously and will consider it as we evaluate ways to accommodate all our customers and our overall accessibility policies.

Email: accessibility@cafatickets.com

Response Time: We aim to respond within 2 business days

Technical Information

Compatible Technologies

This website is designed to be compatible with the following assistive technologies:

  • • Screen readers (JAWS, NVDA, VoiceOver)
  • • Voice recognition software
  • • Screen magnification software
  • • Browser text-to-speech extensions

Supported Browsers

For the best accessibility experience, we recommend using the latest versions of:

  • • Google Chrome
  • • Mozilla Firefox
  • • Apple Safari
  • • Microsoft Edge